Need to Know creates need to vent for these pubcasting viewers

Lots of correspondence to the PBS ombudsman on the Need to Know debut, and "almost all" of it about the weekly pubaffairs show were "pretty grim," reports Michael Getler. Among viewer comments: "I had to write someone because I am so upset that I am shaking." "The new program Need to Know should be retitled: Got to Go. It is pablum." "Watching Need to Know was like having someone snatch your NY Times and give you back USA Today. Getler cautioned viewers, "This is the first program and lots of series get off to rocky starts in the eyes of some people. So let's give it a chance to evolve."